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Website Grow Generation

If you are passionate about indoor cultivation and excited to join a rapidly growing industry, we want to hear from you!

Operations Manager

Overview: GrowGeneration is one of the largest retailers of hydroponic products in the United States and is engaged in the business of marketing and distributing horticultural, organics, lighting and hydroponics products, including lighting fixtures, nutrients, seeds and growing media, systems, trays, fans, filters, humidifiers and dehumidifiers, timers, instruments, water pumps, irrigation supplies and hand tools.

 

Position Reports To: Store Manager

 

Purpose of Position: To lead and manage a local team of Warehouse and Retail Associates in a manner which promotes safety, profitability, responsible inventory management, industry education, and overall growth and forward movement of the GrowGeneration brand.

 

Essential Duties and Responsibilities:
  • Hire, train, and supervise department managers, set performance goals, resolve employee conflicts, and encourage teamwork
  • Manage the different departments of a retail store in order to ensure the store reaches sales objectives
  • Maintain, update, and enforce safety and security procedures
  • Develop store strategies to raise customer base, increase store traffic, and optimize store profitability
  • Complete store operational requirements by scheduling and assigning employees; following up on work results
  • Leading by example, maintains store staff results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
  • Increase sales by mentoring, training, and motivating staff
  • Ensure security of store assets and bank deposits by monitoring condition of surveillance equipment, safe, and cash handling procedures within the store
  • Maintain quality service by establishing and enforcing organization standards
  • Maintain outstanding store condition and visualize merchandising standards
  • Prepare promotional materials and in-store displays
  • Routine inventory counts; Oversee stock levels and order new items when required
  • Ensure high levels of customer satisfaction through excellent service. Handle all issues that arise from customers by addressing complaints and issues in a professional manner
  • Handle staff conflicts, complaints and problems professionally and according to GrowGeneration policies
  • Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery
  • Oversee the management of inventory to ensure “Door to Floor in 24”
  • Analyze sales data to determine if store is meeting financial goals and implement plans to improve store performance
Requirements:
  • Bachelor’s degree preferred
  • 3+ years of previous People Management experience
  • Ability to demonstrate a high level of professionalism and emotional intelligence during stressful or confidential situations
  • Ability to work in hot or cold conditions for the duration of a shift
  • Ability to stand for extended periods of time
  • Ability to speak, listen, and type in English
  • Ability to lift up to 60 lbs. to waist height repeatedly
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Skills
  • Customer Service
  • Interpersonal Communication
  • Organization
  • Conflict Resolution
  • People Management
Compensation includes a salary commensurate with experience, eligibility for additional compensation by way of company-wide Annual Store Bonus Program based on store revenue, participation in group health and dental insurance plans upon eligibility, employer match in a company sponsored 401(k) plan, paid time off and more.

 

Criminal background checks are part of the GrowGeneration hiring process.

 

Oaksterdam candidates add “#Oaksterdam” to their resume or application form.

To apply for this job please visit www.growgeneration.com.